Asian banks’ human-led model losing wealth war to tech rivals, Bain chair warns
Traditional banks can no longer rely on personal ties alone as tech rivals use massive digital scale to rewrite the rules of wealth management, according to Ed Lin.
The traditional Asian banking model of winning wealth management clients over lunch is losing the war to tech rivals, as the cost of human touch becomes unsustainable, according to Ed Lin, Southeast Asia Chairman for Bain & Company.
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